Terms of service

This website is operated by MoonVeda, a brand owned and managed by FROZENMINT TECH PRIVATE LIMITED (“Company”, “we”, “us”, or “our”).

By accessing or using this website and purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use this website.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years of age;

  • You are legally capable of entering into a binding contract under Indian law;

  • All information provided by you is accurate and complete.

You are responsible for maintaining confidentiality of your account credentials. Account transfer, resale, or misuse is strictly prohibited.

SECTION 2 – PRODUCTS

Product descriptions, images, pricing, and availability are subject to change without prior notice.

We do not guarantee that product images will exactly match your device display.

We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase.

An order is considered accepted only after:

  • Successful payment confirmation, and

  • Official order confirmation email issued by us.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock issues, or regulatory concerns.

Purchases are strictly for personal use and not for resale or export.

Returns are governed solely by our Refund Policy.

SECTION 4 – PRICING AND BILLING

All prices are listed in INR.

Applicable GST and shipping charges will be applied at checkout.

You agree to provide accurate billing and payment details and authorize us to charge the total payable amount.

GSTIN: 08AAGCF4928F1ZK

SECTION 5 – SHIPPING AND RISK TRANSFER

Delivery timelines are estimates only and not guaranteed.

We are not responsible for delays caused by courier partners, customs, government restrictions, or force majeure events.

Risk and ownership transfer to the customer once the order is handed over to the courier partner.

SECTION 6 – INTELLECTUAL PROPERTY

All content including logos, trademarks, text, graphics, images, and website design are the exclusive property of FROZENMINT TECH PRIVATE LIMITED and protected under Indian intellectual property laws.

Unauthorized copying, reproduction, scraping, resale, or commercial use is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are provided “as is” without warranties.

We are not liable for third-party content, products, or services.

Use of third-party services is at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with FROZENMINT TECH PRIVATE LIMITED (MoonVeda).

Shopify is not responsible for product claims, disputes, damages, or losses arising from transactions with us.

SECTION 9 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee specific results from wellness or Ayurvedic products.

To the fullest extent permitted under Indian law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.

SECTION 10 – LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:

Our total liability shall not exceed the amount paid by you for the product in question.

We shall not be liable for indirect, incidental, punitive, or consequential damages including loss of profits, revenue, or data.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold harmless FROZENMINT TECH PRIVATE LIMITED, its directors, employees, and affiliates against claims, damages, or legal expenses arising from:

  • Breach of these Terms

  • Violation of applicable laws

  • Misuse of the Services

SECTION 12 – TERMINATION

We reserve the right to suspend or terminate your access without notice if these Terms are violated.

Outstanding obligations survive termination.

SECTION 13 – SEVERABILITY

If any provision is held invalid, remaining provisions shall continue in full force and effect.

SECTION 14 – ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement between you and the Company.

SECTION 15 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in Jaipur, Rajasthan, India.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 17 – CONTACT INFORMATION

Brand Name: MoonVeda
Legal Entity: FROZENMINT TECH PRIVATE LIMITED
Address: PLOT NO 103, Village – Macheda, Loha Mandi, Chomu, Jaipur, Rajasthan – 302013, India
Mobile: 9783593821
Email: moonvedastore@gmail.com
GSTIN: 08AAGCF4928F1ZK